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FAQ

Shipping & Delivery

All shipping will be handled via AusPost or a courier service from our dispatch centre. WE DO NOT ALLOW LOCAL PICKUP

Privacy & Security

All your details are secured within our online system and will not be abused.

Returns & Replacements

Please choose your product carefully – we do not exchange or refund due to incorrect choice. If you receive a product that is faulty on arrival, we will exchange this free of charge

Ordering

All ordering for our products will be handled through this online shopping cart. If you have any questions about your order or about ordering, please contact us by clicking here.

Payment, Pricing & Promotions

All prices displayed on this website are in AUD (Australian Dollars). All prices displayed at the time of purchase are the correct prices. All promotions will be advertised on this website.

Viewing Orders

Your orders can be viewed anytime by logging into your account by clicking here. If you purchased your order as a guest, you may review your order on your invoice that would have been emailed to you at the time of purchase.

Updating Account Information

Your personal and account information can be updated ONLY if you have created a free online account with us. You can update these at any time by logging in here. If you wish to create an account, please click here and fill out the appropriate details.